About Us

iPayment is a respected industry leader in providing payment processing solutions for small and medium-sized businesses throughout the U.S. Since our inception, we have experienced continued growth and today we are proud to serve more than 150,000 SMB customers. At iPayment customer satisfaction comes first. Our more than 400 team members are dedicated to providing unparalleled customer service and technical support.

We also offer premier, industry leading partner programs. Whether you’re an experienced agent or ISO or an enterprise organization, VAR or software developer, we offer a full suite of customizable reseller and referral programs designed to help you extend the value of your business through payments.

We promote a company culture of high ethical standards, world-class dedication to our customers and employees, technological innovation and we throw in a little fun in there from time to time.


Our Vision, Mission and Values


Our Mission:

Provide premier, innovative payment & business solutions to our customers and partners.

Our Values:

Customer First: Anticipating customer needs and providing tailored solutions
People Focus: Relationships based upon trust & respect; individual and team-based opportunities for growth & development; rewarding & celebrating successes
Innovation:
Creating new business strategies & building streamlined, highly efficient customer solutions
Ethical Behavior:
Integrity without compromise in all we say and do
Operational Excellence:
Continuous improvement; optimal customer offerings; data security
Driving Growth: Earning our customers’ business each and every day; providing an environment in which employees may achieve outstanding results

Our Vision:

We will be a respected leader in the payment processing industry with a focus on, and reputation for, our exceptional customer service, data security, innovative solutions, operational excellence and outstanding results.

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iPayment Cares

At iPayment, we strongly believe in giving back to our community by supporting local charities. We hold quarterly “Raffles for Cause” in which employees and executives contribute to a fundraiser for local charities, disaster relief or food banks. Over the years, we have raised tens of thousands of dollars for organizations including the Red Cross, Operation Gratitude, Casa Pacifica and the Los Angeles Regional Food Bank. iPayment also holds an Annual Holiday Toy Drive that benefits children in the greater Los Angeles area.